Cookie Policy

This Cookie Policy ("Policy") explains how DEVENDARI HEALING PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, having our registered office at Akola, Maharashtra ("Company", "we", "our", "us" or "Company"), uses cookies and similar technologies on its website located at devendari.com ("Websites").

By accessing or using the Website, you agree to the use of cookies as described in this Policy, in accordance with applicable laws, including but not limited to the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act), and where applicable, the General Data Protection Regulation (GDPR).

What are cookies?

Cookies are small text files stored on your browser or device when you visit a website. They help recognize your device, remember your preferences, and improve your experience. Cookies may be session-based (deleted when the browser is closed) or persistent (stored for a predefined period).

Why do we use cookies?

We use cookies and related technologies for the following purposes:

a. Strictly Necessary Cookies

These cookies are essential for the operation of the Website and enable core functionalities such as secure login, form submissions, appointment scheduling, and access to secure areas of the Website.

b. Performance and Analytics Cookies

These cookies collect information about how users interact with the Website, such as pages visited, time spent on the site, and error messages encountered. This helps us enhance the Website's usability and optimize healthcare content and services.

c. Functionality Cookies

These cookies allow the Website to remember choices you make, such as language preferences or user-specific settings, and provide enhanced and personalized services during consultations.

d. Marketing and Tracking Cookies

Subject to your explicit consent, we may use cookies to deliver targeted advertisements or remarketing messages relevant to your interests. These may be placed by third-party providers on our behalf.

Types of Cookies Used

Legal Basis for Use of Cookies

Our use of cookies is grounded in the following lawful bases:

• Consent: Required for non-essential cookies (e.g., marketing, behavioural tracking), obtained through a cookie banner.
• Legitimate Interests: For security, fraud prevention, service integrity, and quality enhancement of our healthcare platform.
• Contractual Necessity: Where cookies are integral to the performance of our services (e.g., scheduling consultations or secure communication).
• Vital Interests (In Limited Cases): Although rarely applicable to cookies, we may process data via tracking mechanisms if it is necessary to protect your vital interests or those of another person, for instance. Detecting signs of unauthorized access or misuse that may compromise your personal health information; Implementing immediate system responses to potential data breaches.
• Public Interest (Where Applicable): In rare and specific cases, we may process cookies in the public interest or for purposes of preventive healthcare or diagnostic services, especially where permitted under applicable health and data protection laws.

Where required by law, your prior, unambiguous, and affirmative consent is obtained before any non-essential cookies are activated.

How can I control cookies?

As a data subject or Website user, you retain control over your cookie preferences. You may:

• Accept or reject cookies using the banner presented during your first visit.
• Change your preferences at any time via the “Cookie Settings” link available on our Website footer.
• Manage cookies through your browser settings (e.g., blocking, deleting, or restricting cookies).
• Use third-party opt-out mechanisms, such as the Google Analytics Opt-Out Add-On.

Managing/Disabling Cookies in Your Browser

Most web browsers allow you to manage your cookie preferences through their settings. You can choose to block or delete cookies, be notified when cookies are being placed, or restrict cookie usage to certain websites. The exact process varies depending on the browser:

• Google Chrome: Go to Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data
• Safari (MacOS/iOS): Go to Preferences > Privacy or Settings > Safari > Privacy & Security
• Microsoft Edge: Go to Settings > Site Permissions > Cookies and site data

Please refer to your browser’s help section for detailed instructions.
Note: Disabling or rejecting certain cookies, particularly strictly necessary cookies, may affect core Website functionality such as secure login, appointment booking, or access to health records.

Third-Party Cookies and Integrations

• Telemedicine or video consultations
• Online appointment scheduling
• Secure electronic payment processing
• Performance and behaviour analytics
• Customer relationship management (CRM)

These third-party services may place their own cookies, subject to their own cookie and privacy policies. We do not exercise control over these third-party practices, and we recommend that you review their respective policies to understand your rights and obligations.

Updates to This Cookie Policy

We may periodically update or revise this Cookie Policy to reflect changes in applicable law, technological advancements, operational requirements, or company practices. When updates are made, we will revise the “Last Updated” date accordingly. Material changes, if any, will be notified via the Website or other appropriate channels.

We encourage you to revisit this Policy from time to time to stay informed about our cookie practices.

Contact Us

If you have any questions, requests, or concerns regarding this Cookie Policy or our use of cookies, you may contact:

Devendari Healing Private Limited

C/O RAMCHANDRA K, KHADAN SINDHI CAMP, Gandhinagar (Akola), Akola, Akola- 444004, Maharashtra
Email: Info@devendari.com
Phone: 9403892451
Website: devendari.com